Refund policy

We want you to love Gelaye Collection products. If you are not satisfied with your purchase, please let us know within 7 days by email to info@gelayecollection.com to arrange an exchange or refund of your purchase.  We will respond with directions and return address.  Products must be returned in their original product packaging. Please note, customers are responsible for all shipping and handling fees and shipping costs are non-refundable.

Once the return is received and inspected, we will process your refund to the original method of payment.  The process might take up to 5-10 business days to complete.

If you receive damaged product, please contact us within 48 hours receiving the order, at info@gelayecollection.com.  Please provide us with your order number and photos of the damage product/s.